Valero in Parker, CO

Reviews about Valero

• ★ ☆ ☆ ☆ ☆

  May 31, 2020, by Aimee Koster
  I don't know who reads reviews of gas stations...but it might just save you some time! I sat in a 20 minute line at their car wash only to see a faded paper sign on the car wash kiosk that said the credit card reader was broken. Naturally, as it is 2017, all I had was a credit card. 20 minutes of my life wasted with absolutely nothing to show for it. The manager in the store said that it had been broken for a while and they are fully aware of it...but that they are not allowed to put up a sign anywhere that customers can actually see it before they commit to the car wash line. Ok...? So, either the credit card reader cannot be fixed or replaced (which I don't believe), or the management/corporate ownership just doesn't care and hopes they still get your money(which I definitely believe). They cannot give me my money back because I gave them none. They cannot replace a product because I bought nothing. All they could do is give me back the time I wasted...which is impossible. Thanks Valero station. Suffice it to say, I won't be trying your car wash ever again or giving any money to a company that made me waste my time through their willful negligence and deception.